 When do I need to sign up?
 As soon as possible to reserve your date. To give our
customers the best service possible, we have a limit on
the number of bookings we accept per month. You
may call to reserve your date as early as a year in
advance or just prior to ordering your invitations if space
is available. It is also best to sign up with our service before ordering
invitations, if you are planning to eliminate the response
card this will save you money as well as the need to
purchase maps. We will then also provide you with our
toll-free number and web site address to have printed
on your reception cards.
What if I would like to use your service, but would
also like to use the traditional response card?
Our service is designed to accommodate anyone
planning a wedding. If you would like to use the service
to track your responses and would still like to do things
the traditional way, we will provide you with a mailing
address to have printed on your response envelopes.
We will then track all of the responses, call any
unconfirmed guests and provide you with an exact final
guest count.
When I sign-up do I need to have my guest list
complete?
Your guest list does not need to be complete in order for
you to contact us or reserve our services.
Your guest list and all necessary paperwork are due one
week prior to sending out your invitations. If you are
adding the "custom website" to your package all event information will be needed to complete the website.
When is the final payment due?
Final payment is due when submitting your guest list, one
week prior to sending out your invitations. Upon final
payment we will set up your telephone extension. If adding a website package to your services payment for website package is due in advance before the design process begins.
How should I send in my guest list?
Your guest list must be submitted to us electronically either by email or by typing your guest list in through the guest list manager on your online control panel.
You may also request our typing services for a $50.00 flat fee.
First names are required. Titles
such as Mr. , Mrs. , Dr. etc. should not be used. If you
do not want us to contact a particular guest, do not
include his/her phone number on the list.
Example: Smith; John & Sue 714-527-9999. |
How do I know what to put on my Invitations?
We will provide you with the toll free number, assigned
extension, and website address at the time of
registration. Samples for wording are available on our
website. If you are using response cards we will
provide you with the mailing address.
Can I get an update on my guest responses?
Absolutely. Your may view your guest list online for an
update 24/7. If needed you may also contact us by
phone or email at any time.
What if I need to update my guest list after I have
already sent it in?
If you would like to add additional guests to your list, you may do
so by adding the guests in through the add guest's section in your control panel. Or you may simply contact us with that information and we will update the list for you.
Should I contact you if a guest has responded directly
to me?
Yes, it is common that some guests may respond
directly to you, please inform us before your response
deadline to ensure that we do not contact that
particular guest. If you optioned for the website you
can RSVP directly on your web page for that guest or
by simply giving us a call.
How long will it take to complete my Wedding
Website?
The time line for website completion depends on the
package you have chosen. If you have chosen to
purchase the Silver package, that can be
completed in a little as two business days. If you have decided on either the Gold or Platinum package we will have two website layouts for you to choose from within one week after you have submitted all of your event information. Once you have decided on a design we will then complete & uploaded the website within the following week if schedule permits.
If you have a limited time frame please contact us for a quoted time estimate.
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